Some other things I’ve noticed.

- This is implicit in “lightboxes are not pages,” but I’ve been tempted to build flows with multiple lightboxes in sequence. I think this is almost always a bad idea.
- Mac people expect close buttons on the upper left. If most of your users are Mac people, you might do that.
- Transition animations–especially for opening a lightbox–can be a nice touch if done subtly.
- I’ve started seeing a lot of “semi-lightboxes” — really pop-ups with a semi-transparent frame. Facebook in particular does this.

In the “tiger team” you worked on, perhaps what would have helped the project is not solely an abundance of resources, but timing their utilization? In other words, would the results have been better with more resources assigned throughout the entire project? It seems like the concept of just-in-time may, as you state previously, be key. That it’s not about staffing a project throughout its lifetime with a bunch of people, but it’s about have having *flexible* folks *available* to a project that provides an environment for success. Of course implementing an ebb and flow people approach in a corporate environment seems daunting to say the least, certainly from a management buy-in perspective.